CRM In The Cloud

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FuseMetrix allows you and your staff to deliver great customer service, focuses your sales team on conversion rates and reduces administration of the sales process.

Powerful features are controlled from a simple and intuitive interface, and with prices from £27 per user per month offers outstanding value for money for the SME to PLCs alike. This is an ideal solution for those looking to drive sales and revenue in these challenging business times.

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Package 1

Customer Relationship Management (CRM)

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Benefits

Increase sales by providing the ultimate customer experience

Prepare for future business through sales pipeline management

Increase efficiency of your sales department

What you get

  • Store customers and prospects
  • Track opportunities
  • Reporting and analysis on real time data
  • Syncronisation of diaries and email through iPhone
  • Email marketing campaign
  • Diary and email platform
  • Free product development upgrades
  • Access your system from anywhere* using a web browser

What is it?

The customer relationship management (CRM) package provides you with a platform to store all your customers' records in one central place that is accessible by all of your employees. Follow all sales enquiries from lead to sold and view the predicted future income in the graphical representation of your sales pipeline. Organise and manage yourself and your team with integrated diary and email for all users.

Package 2

Customer Relationship Management & Accounts

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Benefits

Reduce costs of administration by automating accounting processes

Gain control of company finances with simple and easy dashboards

Increase security by restricting user access to confidential information

What you get

  • All the benefits of the CRM package plus
  • Financial dashboards
  • Cash flow forecasting
  • Sales, purchase and nominal ledger
  • Accounts integration with whole system
  • Reporting and analysis by cost code
  • Financial report builder
  • Multi currency accounting

What is it?

Your accounts package fully integrates with your CRM system and enables you to control your credit to cash and procurement to payment processes. Financial reporting and cash flow forecasting provides you with a transparent view of your accounts. At all times know your expected income and the company's exposure to your creditors.

Package 3

Full Enterprise Resource Planning (ERP)

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Benefits

Increase profitability by streamlining your entire business

Reduce overheads by outsourcing your IT requirements

Prevent duplication of data by storing information in one central database

Grow your business as a result of all the benefits of ERP

What you get

  • All the benefits of the CRM & accounts package plus
  • Human resources module
  • Ticket tracking
  • Timesheet entry
  • Stock management
  • Manufacturing and works order management
  • Supplier prospecting

What is it?

Full Enterprise Resource Planning (ERP) incorporates all features of the previous packages along with time and expense management, stock management and manufacturing work distribution. Organise and review your employees with the Human Resources module and user activity reports. Monitor your company’s operations through the job scheduling function and works order management.